Your Questions, Answered

  • Space Builders has been operating since 1978 in the Durham, Chapel Hill, Hillsborough, and Carrboro areas. We continue to serve these communities today, along with surrounding areas.

  • At Space Builders, we provide comprehensive residential remodeling services tailored to your vision—no project is too large or too small. From custom kitchens and bathrooms to whole-home renovations and general repairs, we bring meticulous attention to detail, premium materials, and expert craftsmanship to every project. Our mission is to create homes that reflect your lifestyle, combining functionality, beauty, and lasting quality, all while ensuring your experience is seamless, collaborative, and centered on your needs.

  • Beginning your project with Space Builders is simple and personalized. Reach out to us via phone, email, or our contact form, and we’ll schedule a consultation to understand your vision, lifestyle, and goals. From there, we guide you through a thoughtful planning process—combining expert advice, detailed project proposals, and collaborative design options—so every decision reflects your style, needs, and the exceptional quality you expect.

  • At Space Builders, we go beyond typical remodeling. Every project is guided by your vision, lifestyle, and expectations, ensuring a home that is both beautiful and functional. Our commitment to meticulous craftsmanship, premium materials, and thoughtful design sets us apart, while our client-focused process guarantees clear communication, transparency, and a seamless experience from concept to completion. Simply put, we don’t just renovate homes—we create living spaces that elevate the way you live.

  • Connecting with Space Builders is easy and tailored to your needs. You can reach us by phone at (919) 929-7072, email at enquiries@spacebuildersnc.com, or through our online contact form. From the moment you get in touch, our team provides attentive, personalized guidance—answering your questions, discussing your vision, and helping you take the first steps toward a home renovation that reflects your lifestyle and exceeds your expectations.

  • At Space Builders, we do not use fixed-price contracts because every home and project is unique, and unforeseen conditions often arise once work begins. Fixed-price estimates are often inflated to cover potential surprises, or the customer may be charged extra for work outside the contract.

    Instead, we provide detailed estimates and operate on a time-and-materials basis. Our estimator gives a clear breakdown of the proposed work and provides a suggested contingency percentage to help you budget for potential additional work. If unexpected issues arise during the project, we communicate them promptly so you can make informed decisions. You only pay for the work that is actually completed, ensuring fairness, transparency, and value for every project.

  • A pricing agreement is used on larger or more complex projects where significant time and resources are required to develop an accurate estimate. During this process, our estimator will be involved, along with other team members as needed, and we may coordinate third-party services such as structural engineering, asbestos testing, or a designer.

    Under a pricing agreement, our time is billed at clearly defined hourly rates, and any third-party services are billed accordingly. This allows us to dedicate the time and expertise needed to properly plan your project, while also ensuring these upfront costs are covered—even if you choose not to move forward.

    A pricing agreement does not commit you to completing the project with us. It simply provides a transparent and fair structure for developing your project in detail. As always, all rates and potential costs are clearly outlined in advance, so there are no surprises.

  • At Space Builders, our markup allows us to deliver a high level of service, quality, and accountability on every project. It helps cover the many behind-the-scenes costs required to run a professional remodeling company—such as licensing, insurance, tools, equipment, office support, and warranty service after your project is complete.

    It also includes a modest margin that allows us to operate sustainably and continue providing the level of craftsmanship, reliability, and client care our customers expect.

    We believe in complete transparency, so our markup is clearly shown on all estimates and invoices as both a percentage and a dollar amount. This ensures you always understand exactly what you’re paying for and can move forward with confidence.

  • Working with Space Builders is a collaborative, transparent, and client-focused experience. We guide you through every step with clear communication, fairness, and meticulous attention to detail. We work closely with you to achieve your goals, vision, and dreams—but always within the bounds of safety and code compliance. Our expert craftsmanship and thoughtful problem-solving ensure that every decision enhances the beauty, functionality, and long-term value of your home. The result is more than a renovation—it’s a home carefully crafted to reflect your lifestyle and exceed your expectations.

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